About us

Philosophy

The needs of our customers are at the center of our activities. Our product range is the result of a constant dialogue with our clientele, interested parties as well as manufacturers and suppliers. By using optimal hygiene articles and appropriate, sustainable  consumables, our customers can increase compliance, reduce their expenses and thus positively influence their operating results and reputation.

Performance Program

We offer our customers:

  • personal and competent advice on the phone, by e-mail and on site
  • a fast order processing and on-time delivery
  • a very good price/quality ratio
  • a customer-friendly service
  • comprehensive solutions in the field of hygiene, cleaning and consumables
  • flexible procurement of articles outside our standard range of products

Market

As a Swiss company, we concentrate on the markets in Switzerland and the Principality of Liechtenstein. Customers from EU countries can be supplied directly by the independent company heroshygiene.at.

Quality and sustainability / Prices and conditions

In addition to quality, the sustainability of our articles has top priority. Wherever possible, we buy directly from local producers (e.g.  Oeco Swiss toilet paper).  In the interest of our customers, we are open to new products that improve or simplify processes or make them completely superfluous. Our products have a very good price/quality ratio. Our conditions generally remain stable throughout the year. In January they are reviewed and adjusted if necessary. For annual orders or larger orders, please contact us. This will enable us to provide you with an individual offer.

Relationship with customers, prospects as well as suppliers and manufacturers

We consider our customers and prospects as well as suppliers and manufacturers as equal business partners. Our aim is to build a long-term, successful business relationship based on mutual trust.

Organization

In order to be able to guarantee our customers rapid order processing, we attach great importance to good training of our employees as well as clear and short process flows. The resulting high decision-making competence of our sales staff enables us to provide fast and competent customer service.

History

Our company name Heros is derived from the name of the founder of Heros Hygiene, Helmut Rosskopf. He founded the sole proprietorship heros hygiene in the ri.nova center in Rebstein in 1997. As early as 1998, the ambitious company was relocated to its new headquarters in Diepoldsau at Wiesgasse 1 for capacity reasons. in 2003 Helmut Rosskopf had to step down for health reasons and sold the business to Alfred Weder. The business was continuously expanded.

In January 2010, his son Patrick Weder took over the management and founded Heros Hygiene GmbH. We supply the whole of Switzerland with optimal consumables and hygiene solutions.

Contact

Patrick_Weder 

Patrick Weder
Sales Manager, Member of the GL
patrickweder@heroshygiene.ch
Tel. +41 71 770 03 37

 

 Nicoletta_Silipo Nicoletta Silipo
Consulting + Sales
nsilipo@heroshygiene.ch
Tel. +41 71 770 03 37
 Nicole_Serwart Nicole Serwart
Administration, Consulting + Sales
nserwart@heroshygiene.ch
Tel. +41 71 770 03 37
Claudia_Brodbeck Claudia Brodbeck
Field Service, Consulting + Sales
cbrodbeck@heroshygiene.ch
Tel. +41 71 770 03 37
Mobile +41 79 207 10 85
Adrian_Steiner

Adrien Steiner
Administration
info@heroshygiene.ch
Tel. +41 71 770 03 37

 Flora_Papantuono

Flora Papantuono
Consulting + Sales
info@heroshygiene.ch
Tel. +41 71 770 03 37

 Bruno Hasler

Bruno Hasler
Logistics
logistik@heroshygiene.ch
Tel. +41 71 770 03 37

 Mireille Germann-Weder

Mireille Germann-Weder
Consulting + Sales
mgermann@heroshygiene.ch
Tel. +41 71 770 03 37

 Luca Künzler

Luca Künzler
Consulting + Sales
lkuenzler@heroshygiene.ch

Melanie Weder 

Melanie Weder
Member of the GL
info@heroshygiene.ch
Tel. +41 71 770 03 37

 

 Urs Weder

Urs Weder
Member of the GL, Specialist consultant hygiene dispensers
uweder@heroshygiene.ch
Tel. +41 71 770 03 37

 Tobias Kuster

Tobias Kuster
Member of the GL
info@heroshygiene.ch
Tel. +41 71 770 03 37