About us
Philosophy
At the heart of our actions are the needs of our customers. Our product range is the result of continuous dialogue with our clients, prospective buyers, manufacturers, and suppliers. By using optimal hygiene products and efficient, sustainable consumables, our customers can increase compliance, reduce costs, and thus improve both operational results and reputation.
Service Program
We offer our customers:
- Personal and competent advice by phone, email, and on-site
- Fast order processing and on-time delivery
- Excellent value for money
- Customer-friendly service
- Comprehensive solutions in hygiene, cleaning, and consumables
- Flexible procurement of products outside our standard range
Market
As a Swiss company, we focus on the markets of Switzerland and the Principality of Liechtenstein. For customers from EU countries, we recommend our partner company Heros Hygiene Handel GmbH, www.heroshygiene.at
Quality and Sustainability / Prices and Terms
In addition to quality, the sustainability of our products is a top priority. Whenever possible, we purchase directly from local producers (e.g., Oeco Swiss toilet paper). In the interest of our customers, we are open to new products that improve, simplify, or even eliminate processes. Our products offer excellent value for money. Our conditions generally remain stable throughout the year. They are reviewed in January and adjusted if necessary. For year-end purchases or larger orders, please contact us so we can provide you with an individual quotation.
Relationships with Customers, Prospects, Suppliers, and Manufacturers
We regard our customers, prospects, suppliers, and manufacturers as equal business partners. Our goal is to build long-term, successful relationships based on mutual trust.
Organization
To ensure fast order processing, we focus on well-trained staff and clear, efficient processes. This structure gives our employees strong decision-making authority and enables fast and competent customer service.
History
Our company name "Heros" derives from the name of the founder of Heros Hygiene, Helmut Rosskopf, who established the sole proprietorship heros hygiene in 1997 at the ri.nova center in Rebstein. In 1998, the growing business moved to a new location at Wiesgasse 1 in Diepoldsau due to increasing capacity. In 2003, Helmut Rosskopf retired for health reasons and sold the business to Alfred Weder, who continued to expand the company.
In January 2010, his son Patrick Weder took over management and sales and founded Heros Hygiene GmbH. We value our long-term business relationships and are grateful to welcome new customers every day.
Contact Person
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Patrick Weder Head of Sales, Member of the Executive Management patrickweder@heroshygiene.ch Tel. +41 71 770 03 37 |
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Nicole Serwart |
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Adrien Steiner |
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Flora Silipo |
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Bruno Hasler |
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Mireille Germann-Weder |
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Luca Künzler |
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Gerd Müller |
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Elena Cusinato |
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Sandro Schadl |